By Lauren Potgieter, Country Manager at Infobip South Africa In 2026, contact centre leaders are being pulled in two directions…
Browsing: Natural Language Processing
University of Pretoria academic Vukosi Marivate has been awarded one of South Africa’s highest national honours for his contributions to…
AI transcription tools are struggling to accurately interpret South African dialects, code-switching and local languages, creating risks for businesses adopting…
The Kenya-based Masakhane African Languages Hub has joined forces with Microsoft AI for Good Lab, the Gates Foundation and Google.org…
A team at the University of Cape Town has developed a new artificial intelligence language model trained specifically on South…
The GSMA and French AI research company Pleias have released CommonLingua, an open-source language identification model covering 334 languages including…