Agentic AI adoption is moving faster than many organisations are prepared for, and while the technology promises major productivity gains,…
Browsing: Thought Leadership
Big ideas, bold visions, and deep dives into AI’s role in Africa’s future.
As artificial intelligence moves rapidly from experimentation into core business operations, organisations are rushing to deploy AI tools across customer…
Article by Amritesh Anand, Vice President & MD – Technology Services Group at In2IT Technologies Generative Artificial Intelligence (AI) has…
South African children are increasingly forming emotional relationships with AI chatbots, alongside rising concerns over screen addiction, deepfake abuse and…
By Lauren Potgieter, Country Manager at Infobip South Africa In 2026, contact centre leaders are being pulled in two directions…
By Celenkosini Lukhele – facilitator in Digital Transformation at Stellenbosch Business School Executive Development Africa’s mining sector Artificial Intelligence (AI)…
Businesses worldwide have poured investment into artificial intelligence, yet fewer than 40% report meaningful productivity gains. A new report from Top Employers Institute reveals…
Why more information doesn’t always lead to better healthcare decisions. For years, “Dr Google” has been a familiar part of…
As artificial intelligence (AI) investment accelerates globally, Africa is increasingly being viewed as the industry’s next major growth frontier. But…
By Johnson Idesoh, Group Chief Information and Technology Officer at Absa For the past three or four years, the world…