By Lauren Potgieter, Country Manager at Infobip South Africa In 2026, contact centre leaders are being pulled in two directions…
Browsing: Thought Leadership
Big ideas, bold visions, and deep dives into AI’s role in Africa’s future.
By Celenkosini Lukhele – facilitator in Digital Transformation at Stellenbosch Business School Executive Development Africa’s mining sector Artificial Intelligence (AI)…
Businesses worldwide have poured investment into artificial intelligence, yet fewer than 40% report meaningful productivity gains. A new report from Top Employers Institute reveals…
Why more information doesn’t always lead to better healthcare decisions. For years, “Dr Google” has been a familiar part of…
As artificial intelligence (AI) investment accelerates globally, Africa is increasingly being viewed as the industry’s next major growth frontier. But…
By Johnson Idesoh, Group Chief Information and Technology Officer at Absa For the past three or four years, the world…
By Maureen Phiri, Director at Oxyon People Solutions South Africa’s energy transition is placing new demands on the construction sector.…
AI-assisted software development is reshaping South Africa’s technology workforce, with growing concern that entry-level developers risk losing the critical opportunities…
Artificial intelligence is moving beyond the digital world and into the physical one, with implications that could reshape Africa’s real…
This piece is based on an article originally featured on CIO South Africa: “CIO Day: South Africa is the next…